![]() ![]() So those of you waiting at 0% for 12 hrs+, don't expect any restore methods on their website to work until you go through the back and forth email chain with support proving you tried each of the methods (which they secretly know themselves not to work and buy time before the Oct 15th deadline). Like some other lifetime users on this thread, I had to go through heaps of back and forth support emails before they "applied new changes that should solve any previous issues you were having with the restoration" and eventually be able to restore my data. Purposely blocking file restore so you upgrade. They don't even read the message! They sold the lifetime subscriptions, collected the fund to build the company and later cheated with the customers! Zoolz is a complete internet scammer company! I wish there was an internet authority to monitor this type of scammers! They removed the download button from the instance vault web! suddenly they sent an email that giving me only 15 days to move my TB data from their server otherwise they will delete my files! 11 days passed because their software don't work properly(not downloading the instance vault files or cold storage files)! I had to communicate with the customer care several times and they replied- they are trying to fix the issue, working on it! I was asking about instance vault files, they were replying about cold storage file! After receptively asking about the instance vault files- finally they noticed the message and replied" wait for the next update, we will fix it and notify you". They sold Zoolz home for lifetime! I talked to customer manager before purchasing and she clearly said- you will get the support even after 20 years! but they started to emailing pay more! subscribe to business planes! they introduced advertisement on my paid pages! they sent my instance vault date(which should be accessible and downloadable instantly) to cold storage! I could not download my files on time even keeping the restore software running for couple of days!(It was a disaster when I could not deliver a file to my client on time). Zoolz, BigMind, Genie9 are complete internet scammer
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